💰 Refund & Cancellation Policy

1. Cancellation Policy

Customers may request cancellation of an appointment or service according to the following cancellation terms:

2. Refund Eligibility

Refunds are subject to the applicable cancellation terms and the nature of the service purchased. Any refund request will be reviewed based on the payment and appointment details.

In cases where a service cannot be provided due to reasons attributable to us, customers may be eligible for a full refund or an alternative appointment, as applicable.

3. Refund Processing

Approved refunds will be processed through the original payment method used by the customer, where possible.

The time required for the refunded amount to appear in the customer's account may depend on the payment provider or bank's processing time.

4. Payment Processing

Payments may be processed securely through third-party payment providers such as Razorpay. Payment processing, transaction security, and related payment information may also be subject to the payment provider's terms and policies.

5. Appointment Rescheduling

Customers may contact us to request an appointment rescheduling. Rescheduling requests are subject to availability and may be handled according to the applicable cancellation terms.

6. Non-Refundable Situations

Refunds may not be available where the cancellation is made less than 12 hours before the scheduled appointment, or where the service has already been provided.

7. Contact Us