📋 Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, applications, WhatsApp services, appointment systems, or other services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our services.

2. Our Services

Our services may include appointment booking, customer communication, WhatsApp automation, notifications, customer support, payment-related functionality, and other business or healthcare-related administrative services.

The availability and features of the services may change from time to time.

3. User Responsibilities

Users agree to:

• Provide accurate and complete information.
• Use the services only for lawful purposes.
• Not misuse, disrupt, or attempt to damage our services.
• Keep account and access credentials secure.
• Provide correct information when booking appointments.

4. Appointments

Appointment availability depends on the selected service, doctor, business, and available time slots. An appointment should be considered confirmed only after the applicable confirmation process has been completed.

Users are responsible for providing accurate appointment information and arriving at the scheduled time.

5. Payments

Where applicable, payments may be processed through authorized third-party payment providers such as Razorpay. Payment processing may be subject to the payment provider's own terms and policies.

6. Cancellation & Refunds

Appointment cancellations and refunds are governed by our Refund & Cancellation Policy. Customers should review that policy before making a payment or booking an appointment.

7. WhatsApp Communication

If you choose to communicate with us through WhatsApp, you authorize us to use the information you provide for customer support, appointment management, notifications, and other requested services.

WhatsApp communications may be subject to WhatsApp and Meta's applicable terms and policies.

8. Intellectual Property

Unless otherwise stated, the content, design, software, logos, graphics, text, and other materials used in our services are owned by or licensed to us and may not be copied, modified, distributed, or reproduced without appropriate authorization.

9. Third-Party Services

Our services may integrate with third-party platforms, including payment providers, hosting providers, communication platforms, analytics services, and other technology providers.

We are not responsible for interruptions, failures, or policy changes caused by third-party services.

10. Service Availability

We make reasonable efforts to keep our services available and functional. However, we do not guarantee uninterrupted, error-free, or completely secure operation at all times.

11. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for indirect, incidental, consequential, or unforeseeable losses resulting from the use or inability to use our services.

12. Privacy

Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date.

Continued use of our services after changes are published indicates acceptance of the updated terms.

14. Contact Us